How the Hotel and Travel Industry Can Monetize Non-Fungible Tokens

Composed by: Dominika Duziak


Editor’s Take note: This web site submit will function podcast episodes from the HospitalityVerse Podcast, a new series that discusses the most current developments in hospitality technological innovation, which includes conversations on the Metaverse, blockchain, NFTS and additional.


Keep in mind NFT: a single of the best buzzwords of 2021? Appears to be like like last year’s hoopla died down — impacted by the “crypto winter” and FTX meltdown.

Just to recap: non-fungible tokens (NFTs) depict unique electronic belongings recorded on a blockchain that certifies their authenticity and possession. Commonly, when we converse about NFTs, we consider of digital artwork and collectibles. Christie’s, a single of the most renowned auction properties, bought an NFT graphic for 69.3 million bucks in an on-line auction. Considering that then, the NFT industry exploded. Jobs like Bored Apes Yacht Club and CryptoPunks built millions in a incredibly small time. Large names from sports activities to trend these as the NFL, F1, Adidas, Nike, Prada, McDonald’s and Tiffany’s jumped on the NFT bandwagon. At the exact time, it has also drawn a whole lot of criticism.

Some gurus have as opposed the NFT industry to an economic bubble or a Ponzi scheme — and in the 2nd quarter of 2022, the market place started collapsing, reacting to crypto current market volatility and absence of self-assurance and rely on.

So, does it necessarily mean the NFTs are over? Not at all. In simple fact, the benefit of the NFTs extend way over and above just a stylish or uncommon impression. This worth need to be derived from the utility linked with the NFT. Even though most NFT initiatives in the lodge marketplace currently aim on art and collectibles (see Marriott, InterContinental and Pullman), we can also see some current market gamers experimenting with other inventive use conditions.

NFTs have been immediately adopted in the sports activities market, and the strategy of digitizing the access correct or a membership card is at the moment becoming explored in journey, as properly. Air Europa, for occasion, introduced their ticketing platform will guidance regular and NFT reservation procedures. NFT ticket holders will be granted additional overall flexibility and authorized to trade their tickets up to 72 several hours right before departure. Air Baltic made a decision to link their “Planies” NFTs with their repeated flyer program as the very first move of a bigger loyalty plan transformation. Firms like Takyon or Pinktada establish on the net marketplaces with NFT-based tradeable bookings that let hotel company to appreciate lessen selling prices on non-refundable rooms with the overall flexibility to provide the reservation in scenario strategies modify. 

NFTs present an prospect to reimagine loyalty and benefits programs and raise brand name engagement. In this situation, NFT functions as a gateway to further perks in the two the digital and actual physical worlds. SEM9 eSports resort issued a assortment of NFTs focused to avid gamers. Aside from a interesting collectible, the token unlocked accessibility to a free of charge hotel night, limited items, invitation to physical and digital activities, and other rewards. 

Based mostly on my MBA research and interviews with hoteliers in Dubai, I have found that NFT-redesigned consumer loyalty programs resonate properly with hospitality administrators. But there are other ways NFTs can help the business enterprise.

In the Hospitality and NFTs episode of the HospitalityVerse Podcast, we dig further into the takes advantage of of NFTs, checking out the strategy of fractional possession and bring about-pushed NFT jobs that marry innovation with CSR.

These may look to be incredibly unique, but ultimately each have a constructive impression on the triple base line. “CSR NFTs” can attract millennials and Gen Z, who assume vacation and resort companies to be extra sustainable and genuine. Initiatives like Unchained Elephants help regenerative and responsible tourism, give back to the group, educate and advertise the sustainable model picture of taking part entities.

While the digitization of a physical residence might be continue to complicated and matter to unclear policies in many geographies (while there are already NFT platforms like Aqarchain in Center East facilitating unique investments in hotel houses), memberships, loyalty and rewards or bring about-driven jobs are much easier than you would feel.

In this job interview with Arek Kwoska, the CEO of NFT commence-up Collectico Labs, we bust some myths about the complexity and significant charges of NFT implementations. Arek suggests that in a couple several years NFTs will come to be as common and widespread as email messages — and I concur with this statement. With the evolution of blockchain and transition to Web3, we’ll see far more serious NFT apps driving benefit to all stakeholders of the hospitality and vacation ecosystem.


Dominika Duziak is a host of the HospitalityVerse podcast. She brings together merchandise improvement and item administration competencies obtained in banking with a passion for new tech to uncover innovation prospects. In the course of her MBA plan in Global Hospitality Management at the Emirates Academy of Hospitality Management in Dubai, UAE, Duziak targeted on small business applications of Blockchain technological innovation in the lodge market. This investigation led to the generation of HospitalityVerse, the place hospitality industry experts can master about the most current tendencies and developments in hospitality technological innovation very easily. Head more than to https://hospitalityverse.io/ or hear on Spotify or Apple Podcasts. Adhere to HospitalityVerse on LinkedIn for day-to-day updates from the hospitality tech entire world.

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