Leveraging the two-way integration among Shiji’s ReviewPro and Concilio Labs allows Kempinski to make 360º guest profiles for hyper-customized guest support. Barcelona 8th November […]
Tag: Kempinski
How Kempinski Hotels Uses Review Data for Training & Quality
In the course of ReviewPro’s past webinar, Using 2022 Info to Tutorial 2023 Arranging, we interviewed Antony Shaw, Vice President of Training & Quality at […]